Massage (data)
Rigorously manipulate to produce a stream of useful output. Normalize or clean.
If the information is insufficiently granular, you may have to massage the data before you have hard numbers to work with.
The douchebag who said this probably also said Passionista, Evergreen Relationship, or Screw the Pooch.
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Necessary Trouble
Troubled: Advice for Exclamatory E-mails
My question is about exclamations versus periods in e-mails. I personally use exclamation marks but have known people to think they come off as overeager, overly casual, or insincere. What do you think?